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NEW QUESTION 43
If you navigate away from the page without saving the Script, you will not lose any work you have completed.
- A. False
- B. True
Answer: B
NEW QUESTION 44
What are callable time sets?
- A. Callable Time Sets allow you to define calling times for various time zones. A Callable Time Set can then be associated with multiple campaigns.
- B. Callable Time Sets provide a way to define your own time zones to associate with a campaign.
- C. Callable Time Sets allow you to define calling times for various time zones. Multiple Callable Time Sets can then be associated with a single campaign.
- D. Callable Time Sets are used to define when a campaign starts and stops.
Answer: D
Explanation:
Reference:
https://help.mypurecloud.com/articles/create-callable-times-entry/
NEW QUESTION 45
Which of the following are components of Genesys Cloud Reporting and Analytics? (Choose three.)
- A. Dynamic Views
- B. Dashboard
- C. Interaction
- D. Reports
Answer: B,C,D
NEW QUESTION 46
What does it imply when a campaign does not dial a list of telephone numbers?
- A. Unable to reach the customer
- B. The call went unanswered
- C. They are in the DNC list
- D. The telephone number is wrong
Answer: C
Explanation:
Reference:
https://help.mypurecloud.com/articles/not-call-lists-view/
NEW QUESTION 47
……
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